FAQ's
Great, So I am ready to use Merchant Hub, but what should I do next?
We are happy that you have decide to use Desidime Merchant Hub, the next step is very simple.
Merchant Hub Signup
Once you have signed up, we will verify your details and if found eligible, we will approve your account and you will be ready to share your deals with our online shoppers.
I have already signed up, but can’t figure out how to use Merchant Hub.
All you have to do is sign in to your account and you will get different action buttons as below
To create or Manage a Store:
To Recharge Wallet:
To Create or Manage a Deal:
That's It!! Using these options, you can share your deals with the shopping community.Okay, now I know how to use Merchant Hub. What are these Featured, Deals and Thread, how are they different?
All the three are types of deals you can create. Featured is the most premium which appears on first on our home page, Popular deals appear in a special section dedicated for Popular Deals and Threads get published in our forums for all our users.
What are the charges that I have to pay?
The charges depend on the type of deal you create. Once you login,
visit the wallet recharge page
to get the rates. You can recharge your wallet and we will deduct the amount every time you publish a deal.
Is there any monthly package that I can choose instead of paying per deal.
No, as of now, we do not have any monthly plan for Merchants.
What is the need of the store ? Why should I create it?
All the deals you create get tagged with your store which is displayed to the user from where a user knows the store he is shopping from.
How do I pay? What if my payment fails?
For all the transactions, we will charge you from your merchant hub wallet. You can recharge your wallet anytime from wallet recharge page. If incase the payment fails anytime while recharging your wallet, you can redo the process to recharge the wallet.
Okay, I have created a deal. It says that it has gone for review, who will review and why? How much time will it take to publish?
To make sure that all your deals go in the right forum in a proper format, our moderators review it for any missing elements before it is published. We will only review your first 5 deals till you get a gist of Merchant hub.
Great, so if once my deal is posted, will I be able to edit it?
Yes, you will be able to edit the deals only until it is published. Once approved and published, no changes can be made to a deal.
Where will I be able to see my Published deals?
All your deals will be published on Desidime under
Merchant Hub forum